"Pygmalion" is a play that explores the transformative power of education and the nature of language and communication. It follows the story of a cockney flower girl named Eliza Doolittle who is taught to speak and behave like a duchess by a pompous phonetics professor, Henry Higgins. Throughout the process, Eliza develops self-respect and personal dignity, challenging the Victorian society's rigid class system. The play also questions the idea of 'making' someone and the moral responsibility that comes with it.

This play delves into the complexities of the early 20th-century British society through the lens of a family-owned clothing business. It explores themes of capitalism, gender roles, and the morality of the fashion industry, juxtaposing personal desires against societal expectations. The narrative unfolds in the setting of The Madras House, a symbol of traditional values and modern challenges, where family dynamics, business ethics, and the pursuit of personal freedom collide. Through sharp dialogue and intricate character development, the play scrutinizes the fabric of social norms, questioning the cost of progress and the true nature of liberation.

Set against the backdrop of pre-World War I Britain, the play unfolds in the eccentric household of Captain Shotover, an old sea captain turned inventor. The narrative explores the lives and loves of the inhabitants of the so-called "Heartbreak House," who represent a microcosm of British society at the time. As they engage in witty banter and romantic entanglements, the characters remain blissfully unaware of the looming external threats that will soon engulf Europe. The play serves as a social critique, highlighting the idle, ineffective intellectualism and lack of moral direction among the British cultural elite, which Shaw saw as contributing to the country's decline and the catastrophic war on the horizon.