Michael Lipsky
Michael Lipsky is a political scientist known for his work on public administration and public policy. He is particularly famous for his concept of 'street-level bureaucracy,' which examines how public service workers interact with citizens and implement policy on a day-to-day basis.
Books
This list of books are ONLY the books that have been ranked on the lists that are aggregated on this site. This is not a comprehensive list of all books by this author.
-
1. Street Level Bureaucracy (Publications Of Russell Sage Foundation)
Dilemmas of the Individual in Public Services
The book examines the critical role of frontline public service workers, such as police officers, teachers, and social workers, in shaping policy implementation and public perception of government. It argues that these "street-level bureaucrats" exercise significant discretion in their daily interactions with citizens, often making decisions that directly impact individuals' lives. The author explores how these workers navigate the constraints of limited resources, organizational pressures, and the complexities of their roles, ultimately highlighting the profound influence they have on the effectiveness and equity of public services.
The 17010th Greatest Book of All TimePurchase from Amazon
