Bureaucracy by James Q. Wilson
What Government Agencies Do and Why They Do It
An analysis of how administrative organizations behave that argues their actions are determined less by stated goals than by internal rules, incentives, oversight structures and the nature of their tasks; it contrasts public and private bureaucracies, examines how professional norms, measurement systems, leadership and political constraints shape performance, and shows through case studies (police, welfare, prisons, regulatory agencies) why reform efforts often fail when they ignore the trade-offs between efficiency, equity, accountability and discretion.
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- Published
- 1989
- Nationality
- American
- Length
- Short
- Pages
- 224
- Original Language
- English
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- Alternate Titles
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