Digital Bank by Quentin Skinner
An accessible guide for banking executives that analyzes how digital technologies are reshaping financial services and lays out practical strategies to compete in a customer‑centric, data‑driven market. It examines the impact of mobile, social and cloud technologies, the rise of fintech, APIs and platform business models, and the need for agile cultures, new operating models and regulatory awareness. Through case studies and tactical recommendations it shows how legacy banks can transform processes, partnerships and products to reduce costs, improve customer experience and thrive in the digital era.
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- British
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