The Outsorcerer's Apprentice by Tom Holt

A Novel of Discworld

In a whimsical blend of fantasy and humor, the story follows a young man named Ben who finds himself in a peculiar world where magic is outsourced to a call center. As he navigates this strange realm, Ben encounters a host of eccentric characters, including a wizard who struggles with modern technology and a dragon with a penchant for bureaucracy. Amidst the chaos, Ben must unravel the mysteries of this magical outsourcing operation and find his way back home, all while learning valuable lessons about the balance between technology and tradition.