This list of books are ONLY the books that have been ranked on the lists that are aggregated on this site. This is not a comprehensive list of all books by this author.

1. 1. Bureaucracy

   What Government Agencies Do and Why They Do It

   

   An analysis of how administrative organizations behave that argues their actions are determined less by stated goals than by internal rules, incentives, oversight structures and the nature of their tasks; it contrasts public and private bureaucracies, examines how professional norms, measurement systems, leadership and political constraints shape performance, and shows through case studies (police, welfare, prisons, regulatory agencies) why reform efforts often fail when they ignore the trade-offs between efficiency, equity, accountability and discretion.

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