One From Many by Dee Hock

VISA and the Rise of Chaordic Organization

A memoir-cum-manifesto that recounts how a fragmented payments industry was transformed into a cooperative, global network and uses that experience to propose a new model of organizing—'chaordic'—that blends chaos and order. It lays out practical principles for building purpose-driven, self-organizing institutions governed by shared values instead of top-down control, illustrates governance, culture, and leadership practices that enable large-scale cooperation, and critiques traditional bureaucratic hierarchies while offering guidance for applying these ideas across organizations and society.

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